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Academy of Mathematics and Systems Science, CAS Colloquia & Seminars：The impact of COVID-19 on hotel customer satisfaction: Evidence from Beijing and Shanghai in China
新冠肺炎 酒店顾客 满意度 影响
2023/5/10
The purpose of this study is to provide better service to hotel customers during the COVID-19 era. Specifically, this study focuses on understanding the changes in hotel customer satisfaction during t...