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The 11th International Conference on Service Systems and Service Management (ICSSSM 2014)
Service Systems Service Management
2014/3/11
ICSSSM (International Conference on Service Systems and Service Management), supported by IEEE is focusing on emerging service science in the 21th century. The main purpose of ICSSSM is to provide a p...
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Frei, Frances;UPS Foundation Professor of Service Management;Chair, MBA Required Curriculum in Harvard Business School(图)
Frei, Frances UPS Foundation Professor Service Management
2011/9/30